Frequently Asked Questions

Snow Play Terms and Conditions

Times:

11:00 - 21:00 Monday - Thursday

10:00 - 21:00 Friday - Sunday

Sessions: 20 Minute Sessions / 10 Minute Change Over

Sessions start on the hour and half hour.

Capacity: 50 Pax

Cost: $12 - Flat Rate

Staff: 1 Dedicated / Additional for Change Over

Terms and Conditions:

No age restrictions.

No snowball fights.

No eating or consuming snow.

No food or drink permitted within area.

Snow is made from real ice- patrons should expect to get wet and bring a warm change of clothes where required.

Guardians are welcome to accompany small children on snow free of charge until 12:00 daily. After12:00 - all patrons must hold a ticket to access snow play.

The activity is undercover and will go ahead regardless of weather.

Tickets are not sold for specific session times - ticket holders will be admitted on a first come first served basis.

Anyone failing to adhere to these terms and conditions will be asked to leave without refund.

Ice Slide Terms and Conditions

Times:

11:00 - 22:00 Monday - Thursday

10:00 - 23:00 Friday - Sunday

Sessions: NA

Capacity: 120 Pax per hour

Cost: $4 Slide / 3 Slides for $10

Staff: 2 Dedicated

Terms and Conditions:

Minimum age is 2 years and above.

Pregnant women are not permitted to ride.

Patrons with heart or back conditions should not ride.

Wheelchairs and other aids not permitted on slide.

Helmets must be worn by all riders.

Single riders ONLY- children must not be carried on laps etc.

Riders must stay in toboggan (hands and feet) at all times.

Tickets are not sold for specific session times - ticket holders will be admitted on a first come first served basis.

Riders use at their own risk and must make their own assessment as to whether the ride is appropriate for them or their children.